At Neil Diamonds, we subject every one of our items to thorough measures of value. Each piece is produced in our offices utilizing just the most premium materials and strategies for craftsmanship. We cautiously examine everything to guarantee that it meets our exacting model before transportation it to you.
In the uncommon occasion that you discover a flaw or deformity, we welcome you to send it back to Neil Diamonds to be investigated by one of our lord gem specialists. In the event that the imperfection is resolved to have happened amid the assembling procedure, we’ll supplant or fix the thing at no expense to you. In the event that Neil diamonds confirms that the harm was because of typical mileage, we will fix the item at expense. Brightness can’t ensure crafted by another gem specialist. (It would be ideal if you note we don’t supplant harmed, lost or missing jewels and diamonds from rings or settings.)
Any ring purchased from Neil Diamonds can be despatched lower back inside ninety days from the date of buy for a free resizing (go back delivery fees could be carried out). Ring sizing is finished about 10 – 15 bussiness days from the time the shipment is received (once we’ve resized a hoop it is not returnable)
Neil Diamonds Care & preservation
We agree with expert renovation of excellent rings is crucial to ensuring its beauty and durability. At Brilliance, we provide complimentary cleanings and prong inspections twice a yr for so long as you very own your product. Our comprehensive provider consists of a thorough cleansing and polishing, rhodium plating (for white metals), and tightening of all prongs to relaxed diamonds or gems (return transport insurance expenses will practice). For extra information on this free service, touch a Brilliance diamond and jewellery professional.
In addition to our return policy, we offer you the opportunity to upgrade your diamonds at any time in the future.We do NOT charge a fee for lifetime exchanges. You may upgrade at any time and just pay the difference in purchase price. custom jewelry, and engraved jewelry are not eligible for lifetime exchanges. Items may only be exchanged for merchandise $150 or greater in value than the original purchase price. Acceptance of damaged or altered items will be at the discretion of Century Diamonds. Lifetime upgrades cannot be combined with any other promotion or coupon code.